Your order comes with a 100% Security Guarantee. Accounts.com has made its best efforts to protect the safety of your character and protect you from original owners stealing their account back. We stand by our 100% Security Guarantee if you follow the steps we suggest below. If you do this, we will guarantee that if your character should somehow be taken back by the original owner, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 120% of your original purchase amount).
We strongly believe in protecting your account as much as possible, and therefore we will spend the extra time with you on our live chat until your character is transferred to a new account. We have chosen to make character transfers mandatory with all purchases for both your and our peace of mind.
Our Security Guarantee is valid for 12 months, but we will do our best to help you even after this period.
The 100% Security Guarantee covers for ONE character ONLY as a replacement and cannot be used to compensate with several characters of lower value.
The 100% Security Guarantee can only be used in relation to Account purchases and cannot be substituted with the purchase of game currency under any circumstance.
Customer Service
Customer service is OPEN 24/7.100% Security Guarantee
Accounts.com guarantees the security of all accounts. Every buyer and sellers are careful screened by Accounts.com's Team to ensure safe transactions.
