All Accounts.com account orders come with a 100% Security Guarantee!
All characters and accounts sold by Accounts.com are covered by a 12-months 100% Security Guarantee. To benefit from the Guarantee, you simply need to carefully follow the delivery instructions, as well as the following conditions.
What is the Security Guarantee?
In the very unlikely case that the character(s) you bought would be taken back by the original owner within 12 months of your purchase, we will replace them with any character(s) of similar value* from our current inventory, as soon as our Security Team has investigated the issue (which takes a few days).
In addition, the following tips should protect you from any issue with your account :
- Never use any botting, automation or hacking program with your account.
- Never buy currencies or items directly on an account bought at Accounts.com. If you want to purchase currencies or items safely, you should get the delivery made on your own original account and then transfer the items to your new character. Whenever you are trading currency between characters, make sure to exchange items for currency. Giving currency without anything in return (especially large amounts), can raise attention. Another option is to transfer gold between characters through a guildbank.
- Never buy any kind of powerleveling on accounts bought at Accounts.com. Basically, never share your account information with 3rd party companies offering WoW services.
- Beware of phishing websites and remember that game publishers will never ask you for your password or SQA!
Which accounts are guaranteed?
All accounts sold by Accounts.com are guaranteed. However, on the Accounts.com site you find two different categories of WoW characters, all transferable to the server of your choice. There are some differences between the two categories:
A) WoW characters marked as "Requires Transfer to a New Account"
Those characters must be transferred to a new account that you will create with us via the live chat. For those characters we will provide you with new CD keys to create your own WoW account. On your side, you will be able to pick your own login/password, secret question answer and email address, where the character will be transferred.
With this option, $80 fees are mandatory, but you get the following additional benefits:
-Additional Account Security
-World of Warcraft CD Key: $20.00 value
-Burning Crusade CD Key: $20.00 value
-Wrath of the Lich King CD Key: $40.00 value
-1 month free subscription for the account (comes w/ the new CD keys: $15.00 value)
-Free character name change: $10.00 value
(comes w/ server transfer; for each character and/or account transfer, you will need to pay a $25.00 transfer fee to the game publisher with your credit card).
-Free assistance over live chat by a Accounts.com Customer Care Specialist until your character is transferred.
B) WoW characters marked as "Original Account Available. Save up to $75"
As well as characters for any other game, for which you will take over the account. This process does not require any new CD keys and allows you to play on the original account. However, for WoW, you may purchase a set of CD keys if you want to.
With this option, you get the following additional benefits:
-Free character name change (if the WoW character changes server): $10.00 value.
(comes w/ server transfer; for each character and/or account transfer, you will need to pay a $25.00 transfer fee to the game publisher with your credit card).
-Free assistance over live chat by a Accounts.com Customer Care Specialist until your character is transferred.
*The 100% guarantee covers only account pruchases, up to the total value of your order in US$.
